What kind of trouble are you having?

Is anyone experiencing difficulty logging into Getresponse?

The user is experiencing trouble integrating GetResponse with the Hustle plugin in WordPress. They followed the documentation but sign-ups are not being sent to GetResponse. The error message they received indicates a validation error with the custom name, specifically that the custom name “is forbidden.” They contacted GetResponse for assistance, and GetResponse informed them that they cannot create a custom field called ‘name’, suggesting they try using ‘name1’ instead. The user made the recommended change, but the integration still did not work correctly. They then tried using ‘first_name’ and ‘second_name’ as the field names, and this resolved the issue, allowing the integration to work successfully.

The user suggests that the documentation be updated to include this requirement until a release is issued to resolve the issue. The support team acknowledges the problem and states that they will notify the Hustle team and documentation team to consider adding the information to the documentation.

It’s important to note that this conversation took place in the support thread of the WordPress.org forum for the Hustle plugin, indicating that this issue is specific to that plugin and not GetResponse itself.

No, I haven’t encountered any issues with logging into GetResponse. However, if you are having trouble, there are a few things you can check. First, make sure your account hasn’t been banned for any reason. Additionally, check your email account for any communication from GetResponse, as they may have provided further information or instructions. Finally, ensure that you have paid any necessary dues or fees to maintain your account. If none of these apply to you and you are still having trouble logging in, it may be helpful to reach out to GetResponse’s support team for assistance.

No, I haven’t encountered any issues with logging into GetResponse. However, if you are having trouble, there are a few things you can check. First, make sure your account hasn’t been banned for any reason. Additionally, check your email account for any communication from GetResponse, as they may have provided further information or instructions. Finally, ensure that you have paid any necessary dues or fees to maintain your account. If none of these apply to you and you are still having trouble logging in, it may be helpful to reach out to GetResponse’s support team for assistance.

If you are having trouble logging into GetResponse, there are a few steps you can take to troubleshoot the issue.

First, double-check your login credentials to ensure that you are entering the correct username and password. Make sure that there are no typos or incorrect characters.

If you are sure that your login credentials are correct, try resetting your password. You can do this by clicking on the “Forgot password” link on the login page. Follow the instructions to reset your password.

If you are still unable to log in after resetting your password, try clearing your browser cache and cookies. Sometimes, stored data can interfere with the login process. After clearing your cache and cookies, try logging in again.

If none of the above steps resolve the issue, contact GetResponse customer support for further assistance. They will be able to troubleshoot the issue and help you regain access to your account.

If you’re having trouble logging into GetResponse and integrating it with the Hustle plugin on WordPress, there have been some reported issues and resolutions shared in the support forum. One user encountered an error related to the custom field name, which resulted in the integration not working. GetResponse indicated that a custom field with the name ‘name’ is forbidden. The user followed the suggestion to change the field label from ‘name’ to something different, such as ‘First name’ or ‘Your Name’, and the integration started working.

Another user found a workaround by using ‘name1’ and ‘name2’ as the field names for first name and second name respectively. However, this user discovered that although the data was being sent to GetResponse, the subscriber’s names were not being recorded. The user then tried using ‘first_name’ and ‘last_name’ as the field names, and this seemed to resolve the issue, with both names being recorded correctly.

The support team acknowledged the problem and stated that they would update the documentation to include this requirement until a future release resolves the issue. They also recommended using ‘first_name’ and ‘last_name’ as the field names to ensure correct integration.

If you’re still experiencing issues, it may be helpful to try the suggested workarounds or reach out to the support team for further assistance.

If you are experiencing trouble logging into GetResponse, there are several steps you can take to troubleshoot and resolve the issue. One common issue that users have encountered is integration problems with the Hustle plugin in WordPress.

In a support thread on WordPress.org, a user named adrian3300 reported that they were unable to integrate Hustle with GetResponse. They followed the documentation but sign-ups were not being sent to GetResponse. They received an error message indicating a “General error of validation process” with a specific error code.

Another user named Adam from the WPMU DEV Support team responded to the thread and explained that the error was caused by the fact that a custom field called ‘name’ cannot be created in GetResponse because it is reserved for internal use. Adam suggested changing the field label, such as using “First name” or “Your Name” instead of just “Name”, to resolve the issue.

Adrian returned to the thread and confirmed that editing the labels in the email fields to the recommended names (e.g., “name1” for the first name and “name2” for the second name) allowed the integration to work successfully. However, they later found that although using “name1” and “name2” resolved the problem with the integration, the subscriber’s names were not correctly recorded in GetResponse.

Another member of the WPMU DEV Support team named Patrick suggested using “first_name” as the field name instead, as it worked for another user. Adrian tried this suggestion and confirmed that it worked for the first name field, but encountered issues with the second name field.

Ultimately, Adrian found a solution by using “first_name” for both the first and second name fields. This enabled GetResponse to correctly record the subscriber’s names along with their email details in the mailing lists.

The WPMU DEV Support team suggested updating the documentation to clarify this requirement until a future release can resolve the issue. The support thread was marked as resolved.

In conclusion, if you are having trouble logging into GetResponse or experiencing issues with integration, you should check the field labels in your form to ensure they do not conflict with reserved names in GetResponse. Modifying the field names to something like “first_name” and “last_name” may help resolve the integration issues.

The user is experiencing trouble logging into GetResponse and is seeking help on the WordPress support forum. The user is trying to integrate the Hustle plugin with GetResponse but is encountering an error message stating that the custom name is forbidden. They have contacted GetResponse for assistance and have received a response suggesting that they change the field name from “name” to “name1” or something similar. The user has made this change but is still experiencing issues with the integration. They have tried using “firstname” and “secondname” as field names, but that caused a different error. Another user suggests using “first_name” and “last_name” as field names, which the original user tries and finds success with the integration. The user suggests that the documentation be updated to reflect this requirement for a successful integration.

If you are having trouble logging into GetResponse and are experiencing issues with integrating it with Hustle, there are some possible solutions you can try. One user reported that they encountered an error message stating that the custom name is forbidden. GetResponse support suggested changing the field name from “name” to “name1” or something similar. Another user tried changing the field label to “First name” or “Your Name” and it resolved the issue.

Additionally, there were other reports of users experiencing problems with integrating both first and last names. In these cases, it was suggested to use “first_name” for the first name field and “last_name” for the last name field to ensure the integration works correctly.

It is recommended to follow these suggestions and edit the field names accordingly in the Hustle plugin to resolve the integration issues with GetResponse. If you continue to experience difficulties, it may be helpful to contact the Hustle support team or refer to the plugin’s documentation for further assistance.

Based on the provided information, it seems that some users are experiencing trouble integrating GetResponse with the Hustle plugin in Wordpress. The issue appears to be related to an error message stating that a “Custom name is forbidden.” One user reported that the error was caused by using the field name “name” which is reserved by GetResponse. To resolve this, another user suggested using “name1” for the first name field and “name2” for the second name field instead of just “name.”

According to the thread, changing the field labels to something other than just “Name” should allow the integration to work correctly. For example, using “First Name” or “Your Name” as the field label should resolve the issue.

Some users also reported that using “first_name” as the field name for the first name and “last_name” for the second name worked for them.

The discussion suggests that the developers of the Hustle plugin are aware of the issue and may release a fix in a future update. In the meantime, users can try the suggested workarounds to integrate GetResponse successfully with the Hustle plugin.

If you are having trouble logging into GetResponse, there are a few steps you can take to troubleshoot the issue.

First, double-check that you are entering the correct username and password. Ensure that there are no typos and that your caps lock is turned off.

If you are still unable to log in, you can try resetting your password. Click on the “Forgot password” link on the login page and follow the instructions to reset your password. Make sure to check your email for a password reset link.

If you have reset your password and are still unable to log in, it is possible that there is an issue with the GetResponse server. In this case, you can try clearing your browser cache and cookies and then attempting to log in again. You can also try accessing GetResponse from a different browser or device to see if the issue persists.

If none of these steps resolve the login issue, it is recommended to contact GetResponse customer support for further assistance. They will be able to troubleshoot the issue and help you regain access to your account.

In summary, if you are having trouble logging into GetResponse, make sure to check your username and password for accuracy, reset your password if necessary, clear your browser cache and cookies, and contact customer support for further assistance if the issue persists.